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Introduction
UX Marketing© is a new marketing methodology invented and developed by Virginie (Ginny) Delaitre in early 2023, a visionary leader in the digital marketing and user experience (UX) fields. As explained in this article, UX Marketing is a unique approach designed to redefine how businesses interact with their audiences by integrating UX-driven principles into marketing strategies.
Firstly, recognizing the need for a structured framework and industry standards around this new discipline, Ginny founded the UX Marketing Institute (UXMI) in December 2023. UXMI, as an entity of VDS Digital Agency, has been established to educate, certify, and advocate for UX Marketing as the future of digital marketing strategies. UXMI and VDS, led by Ginny, play a crucial role in developing and setting the official methodology for UX Marketing, ensuring a high standard of excellence in the field.
For instance, over the past two years, VDS has developed unique tools, such as the UX Marketing Workflow, to implement these UX-driven strategies in real-world scenarios for clients across various industries, including the US military and healthcare fields. Real-life implementations are proof that UX Marketing is more than a concept; it is something new that makes a difference in the marketing industry.
What Makes UX Marketing Unique? It’s All About User Experience.
Unlike conventional marketing methods, UX Marketing focuses on how users interact with digital experiences during the marketing process. It goes beyond traditional methods to ensure that every touchpoint aligns with the users’ needs, behaviors, and expectations. This UX-driven approach transforms marketing from persuasion to facilitation. With UX Marketing, brands succeed by delivering value, usability, and seamless interactions instead of simply pushing messages or offers, making users feel valued and considered.
The Key Differentiators of UX Marketing
- Invented and developed by Virginie Delaitre, UX Marketing is not a repackaging of existing strategies but a distinct discipline designed to bridge the gap between marketing performance and user satisfaction. UX Marketing is a concept that didn’t formally exist before 2023.
- Experience-First Approach – Unlike traditional marketing that prioritizes conversion optimization alone, UX Marketing prioritizes user intent, behavior, and engagement as the core drivers of success, which naturally leads to conversions.
- The UXMI Framework – UX Marketing follows a structured research-backed methodology and unique tools formalized by the UX Marketing Institute (UXMI) to ensure measurable impact and repeatable success.
- Trust Over Tactics – UX Marketing moves beyond short-term sales techniques, focusing on building credibility and long-term relationships through transparent, user-friendly, and reliable brand experiences.